The opportunity
About this role
Seasonal Retail Associate
Make a difference where it matters. As a Seasonal Retail Associate at the Monterey Bay Aquarium, you’ll help create unforgettable guest experiences while supporting a mission dedicated to ocean conservation and sustainability.
About the Role
Join the SSA Group team at the Monterey Bay Aquarium for a seasonal opportunity where retail meets purpose. You’ll provide exceptional service to aquarium guests while helping maintain welcoming, organized retail spaces that support the overall guest experience.
This is a seasonal position with a maximum employment period of 120 days. Employment will end once the 120-day period has been reached. At the end of the season, the employee must be terminated and cannot be rehired for at least 13 weeks.
What You’ll Do
Provide friendly, responsive service to guests of all ages
Maintain clean, organized, and well-stocked retail displays
Assist with inventory tracking and guest product requests
Follow safety, cleanliness, and operational standards
Work collaboratively with team members to deliver an excellent guest experience
Support a welcoming environment that reflects the Monterey Bay Aquarium’s commitment to conservation and sustainability
Pay & Perks
$17.00 per hour
Week-long paid onboarding
Employee discounts on retail and meals
Paid parental leave
Employee assistance program
Experience working in a mission-driven environment
Schedule & Location
On-site at the Monterey Bay Aquarium
Flexible scheduling may include weekends and holidays, based on business needs.
What We’re Looking For
Strong communication and customer service skills
Friendly, positive, and guest-focused approach
Comfortable working in a fast-paced, team-oriented environment
Reliable, accountable, and eager to learn
Interest in conservation, sustainability, or creating meaningful guest experiences is a plus
Why Join Us:
We’re more than a store. SSA Group partners with the Monterey Bay Aquarium to eliminate single-use plastics and support local food systems—every shift supports sustainability.
Next Steps: Ready to make an impact? Apply now.
SSA Group, LLC. is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, marital status, national origin or ancestry, age, physical or mental disability, medical condition, genetic information, military/veteran status, or any other characteristic protected by federal, state, or local laws.
Reasonable Accommodation
We are committed to providing reasonable accommodations for qualified applicants with disabilities, disabled veterans, or those with other needs during the application or interview process. If you require an accommodation, please contact [email protected]
San Francisco Fair Chance Ordinance (if applicable)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information, please review the “Fair Chance Ordinance – Know Your Rights” document. By submitting your job application, you confirm that you have reviewed this document.
California Consumer Privacy Act (CCPA)
All California residents: By submitting your job application, you acknowledge that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (“Notice”).
Meet the team
About SSA Group at the Monterey Bay Aquarium
SSA Group at the Monterey Bay Aquarium is all about one thing - hospitality. We make sure the best attractions in the world serve their guests at the highest levels. Join our team to learn what it means to serve others!
Equal opportunity employment
We value a diverse team and consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

